My Business

Basics

1. I want to start my own business using Parent Relief. What should I do?
2. Who should start a children's services business?
3. What kind of children's services business can I start with Parent Relief?
4. I am currently providing children's services in my neighborhood. How can I use Parent Relief to enhance my customer service and improve my business?
5. Can I register more than one business?

Registering My Business / Creating a Provider Profile

1. What's a Provider Profile? What do I get once I create a Provider Profile?
2. How do I register my business or create a provider profile in Parent Relief?
3. Show exact address on Map. What is this option used for?
4. I'm getting the error "The valid map address field is required" when registering a provider profile. What should I do?
5. What are the Categories and Additional Information used for?
6. How do I set my schedule?
7. I'm at the Directory Listing page during the provider profile registration process. Can you tell me more about this page?
8. How do I find out if my provider profile has been created or activated?
9. My provider profile registration is not complete. How do I complete the registration process?
10. How do I cancel any provider profile registrations that are incomplete?
11. What is the Phone Validation System? How do I use it?
12. How do I start the validation process?
13. I received and answered the call. What's next?
14. The phone validation process for my provider profile failed to complete. What should I do?
15. I won't be able to answer the call and validate the phone number right now. What can I do?
16. How do I cancel the phone validation process in the middle of a call progress?
17. I have not received a call for over a minute. Why and what should I do?
18. I received different call statuses during the phone validation call progress. What does it mean and what should I do next?
19. I've successfully validated my provider profile's telephone number. What's next?
20. I have successfully created a provider profile. What's next?

Managing Provider Profiles

1. How do I change the phone number of my provider profile?
2. What happens when I change my provider profile (or business) telephone number?
3. I changed the phone number of my provider profile. How do I know if the new phone number has been validated?
4. How do I cancel any pending (not validated) telephone number change in my provider profile?
5. How do I change specific information in my provider profile including email?
6. How do I update my schedule?
7. How does schedule affect the services I provide in my neighborhood?
8. How do I delete a provider profile?
9. What happens when I delete a provider profile?
10. How do I recover an old provider profile that has been deleted?

Parent Relief Services

1. Search
2. Online Directory
3. bizAdvantage
   1. Customer Account Management
   2. Children's Online Portfolio
   3. Financials

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