A cheque payment entered in a parent's account bounced (NSF cheque) or did not go through when I deposited it to the bank. What should I do?
From the Account Details page of the parent's account, select Void a payment using the New transactions drop down box. Click the Go button. This will take you to the Void a Payment page. From this page, select the specific payment that bounced and click the Continue button to complete the transaction. Voiding the payment cancels the payment previously made and will increase the account balance equal to the voided amount. Please refer to the page's help or click here for more help on specific tasks applicable to the Void a Payment page.
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