I want to void a payment but I can't seem to find it. What should I do?
If you can't find a payment that you want to void, it simply means that the payment has not been posted to the account yet. Payment transactions that are not posted to the account yet are treated as post-dated transactions (transactions that will be posted at a future date).
You can view and remove post-dated transactions anytime. To view and remove post-dated transactions, click here for instructions.
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