I'd like to change the status of a message (e.g. Mark message for follow up or as unread). What should I do?
To change the status of a message, please follow these steps:
- From your Inbox, select the message(s) you want to do a status change by clicking the messsage's checkbox. Selected message(s) are highlighted as shown below.
- Once selected, use the More Actions drop down box to select an action/status as shown below. The actions/status you can choose include: Mark message as read, Mark message as unread, Flag the message for follow-up, Remove flag from a message.
- Once you've selected an action/status, click the OK button to apply the status change on the selected message(s).
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