I won't be able to answer the call and validate the phone number right now. What can I do?
If you won't be able to answer the call and validate the phone number right now, click the Call Later button to validate the phone number at a later time. This will bring you back to your My Account page.
Once you're ready to validate the phone number, please follow these steps:
- The provider profile whose phone number you decided to call later will have a note (highlighted in red) indicating an unverified phone number. Click on this note to start the telephone validation process. A 4-digit validation code is then given and shown.
- Click the Call Now button to proceed with the validation process
- The system will call the telephone number. Please answer the telephone to connect with our validation system.
- Using your touch-tone telephone, enter the 4-digit validation code given to you in step 1. If successful, you should hear a confirmation message telling you that the phone number is now validated.
- Click the Continue button to complete the process. Click the continue button again to go back to your My Account page.
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