I received and answered the call. What's next?

1. Using your touch-tone telephone, enter the 4-digit validation code that Parent Relief displays on your screen during the phone validation process. Once entered and successful, you should hear a confirmation message telling you that the phone number is now validated.
2. Click the Continue button to complete the validation process. Click the Continue button again to go back to your My Account page.

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• I have not received a call for over a minute. Why and what should I do?
• How do I cancel the phone validation process in the middle of a call progress?

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